AI agents that perform real functions in your operation.
Not a chatbot with canned answers. An agent that understands context, follows business rules, queries your systems and executes tasks — with governance and handoff to humans at the right moment.
A flow chatbot and an AI agent are not the same thing.
- follows fixed decision trees ("press 1 for...")
- breaks when the question goes off script
- doesn't query your systems
- treats every contact the same
- experience that annoys the customer
- understands natural language and conversation context
- operates within defined business rules
- queries CRM, calendars, sheets and APIs in real time
- adapts the conversation to the lead's profile and moment
- knows when to resolve and when to hand off to a human
The difference is not technological — it's operational. A well-implemented agent performs a function of your operation. A chatbot only filters messages.
One agent per function, not a generic robot.
lead qualification, offer presentation, meeting scheduling, proposal follow-up
FAQs, order status, first-level support, 24/7
demand classification, prioritization and routing to the right team
due reminders, assisted negotiation within defined rules, payment confirmation
structured welcome, documents and information collection, step tracking
automatic reports, system updates, operational alerts for the team
Integrated into your operation, not bolted on.
Channels (WhatsApp, email, web)
AI Agent
Systems (CRM, calendar, database, APIs)
Human team + Dashboard
Autonomy with control.
the agent operates within clear limits of topic, tone and decision authority.
every conversation and action is recorded, auditable and measurable.
explicit handoff rules: high value, exception, dissatisfaction or direct customer request.
Tailor-made project.
Every agent is designed from the operational diagnosis: function, volume, integrations and business rules define the scope.
Projects from R$ 6,500 (~USD 1,200) setup + monthly operations fee.