case 01
Real estate
- challenge
- High volume of leads from portals and ads arriving on WhatsApp, with first-response time dependent on agent availability — and leads going cold outside business hours.
- implemented system
- AI agent on WhatsApp for instant intake, qualification of the search profile (purpose, region, investment range) and routing to the agent with the full conversation history. Automated follow-up for leads without response.
- stack
- WhatsApp APIAI agentn8nChatwootCRM
- operational outcome
- First response in seconds, 24/7
- Standardized qualification before human contact